Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have somehow lost my roku tv remote so I can't get the tv…

Customer Question
I have somehow lost...

I have somehow lost my roku tv remote so I can't get the tv picture to fill the screen. Is it possible to buy a new remote?

Technician's Assistant: What does your TV screen look like when you try to connect your digital media player? Is there anything at all displayed?

Gives with tv which is on but just in the small box, DVDs , Netflix, antenna, crackle, etc. All in boxes. I have rogers so I turn on the tv and cable box with my rogers remote but then use my roku remote to get the tv to fill the full screen. Then I use my rogers remote for volume and channel changes.

Technician's Assistant: Is your digital media player connected to the TV, or is it connected to a power outlet?

My Rogers box is plugged into the wall and also connected to the tv.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Can I buy a new Hisense Roku remote for the tv?

Submitted: 8 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 43 minutes by:
12/15/2017
Electronics Technician: Harry, Customer Service replied 8 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,821
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 780
780 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

780 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
Well, first the problem was that the pictures of the dvd
well, first the problem was that the pictures of the dvd covers on my various lists (netflix, hulu, etc) were gone, they were just blank rectangular boxes. so i called netflix and they had me do somet… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Screen is black when player a show on netflix has volume but
screen is black when player a show on netflix has volume but no picture. if I hit fast forward I can see but when I stop it black … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Roku model 1 and while the ro. Model 1. I have
i have tried bring up Netflix etc. up but controller does not engage the unit … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I just purchased rogue and stick. My main tv is a smart tv.
I just purchased rogue and stick. My main tv is a smart tv. Regular tv in bedroom. Currently using comcast. What do I need to know about hooking up? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Can't connect to my streaming channels. Sanyo about 5 years
When roku comes up with channels the remote doesn't respond. New batteries … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I can't get any channels but the cbs all acess. a box comes
I can't get any channels but the cbs all acess. a box comes up and says "can't run channel" . the channel I am trying to get says it could not be run because it could not be reinstalled from the netwo… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I've lost most of my channels. Not the tv. I meant to say
no but on most. i keep getting a check network read … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I cannot get my new roku+ stick to recognize my antenna tv.
I cannot get my new roku+ stick to recognize my antenna tv. There is NO PROMPT that comes up on the settings for antenna tv. … read more
Harry
Harry
Customer Service
2,821 satisfied customers
My new roku remote was working ffine. Now it will tv will
My new roku remote was working ffine. Now it will tv will only pick up channel abc. The remote volume and and power are the only that work. I scans the tv and it shows 46 channels. … read more
TechHelp
TechHelp
3 satisfied customers
I can't get Roku to come on the tv. It is frozen on Sling
It is frozen on Sling because I pushed other buttons on the stick when I couldn't get Netflix to come on. … read more
Harry
Harry
Customer Service
2,821 satisfied customers
Cannot view channels message on screen for Netflix and
cannot view channels message on screen for Netflix and crackle … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am trying to watch cbs all access and it keeps shutting
I am trying to watch cbs all access and it keeps shutting off … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Our sound has gone out on our Netflix and amazon channels.
our sound has gone out on our Netflix and amazon channels. how do we fix the problem? we have a roku remote … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I just bought a Sharp Roku Tv LC32LB591U This is it to
I just bought a Sharp Roku Tv LC32LB591U This is it to replace an older TV in bedroom, and is to be a second TV on my dish network. The Roku which is built-in is all set up but how do I get The dish n… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Yay! I unsubscribed from my ROKU streaming channel today,
Yay! I unsubscribed from my ROKU streaming channel today, and all my channels went away on my primary TV..I still have them on my bedroom, but I need to get them back in my living room! It tells me my… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I'm trying to authorize my Roku to get into my Acorn TV
I'm trying to authorize my Roku to get into my Acorn TV channel and I can't find the authorize button on the Acorn TV site … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My Roku has been disconnected for over a year. I plugged
My Roku has been disconnected for over a year. I plugged the power cord into the wall, attached the three colored plugs into the TV, changed the batteries in the remote and turned on the TV. Nada. i c… read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
43 satisfied customers
Hi. I turn on my Roku, and it just says: "Checking Connection"
Hi. I turn on my Roku, and it just says: "Checking Connection" and then "retrieving", and it keeps repeating this. ????????… read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
43 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x