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The tv screen is blank, audio is fine. Suspect I'm in wrong…

Customer Question
The tv screen is...

The tv screen is blank, audio is fine. Suspect I'm in wrong setting. Need help.

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

Yes

Technician's Assistant: Was there a power outage recently?

Could have been, but I don't know.

Submitted: 8 months ago.Category: Recorders and Players
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Answered in 5 minutes by:
12/15/2017
Electronics Technician: Aric, Technician replied 8 months ago
Aric
Aric, Technician
Category: Recorders and Players
Satisfied Customers: 47,774
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own Recorders and Players Question
Electronics Technician: Aric, Technician replied 8 months ago

What's the model number off the back of the TV? Can you get the MENU to display using the original TV remote?

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