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I have a Panasonic dvd/cd and the tray is open but will not…

Customer Question
I have a Panasonic...

I have a Panasonic dvd/cd and the tray is open but will not close

Technician's Assistant: What Panasonic model do you have?

DVD-F87

Technician's Assistant: What have you tried so far with your Panasonic system?

Pushed all buttons that lead only to the cds changing position. And then I have tried to close the tray manually

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 29 minutes by:
12/14/2017
Electronics Technician: Louie, Technician replied 7 months ago
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 777
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer. My name is ***** ***** I'll be assisting you with your question regarding your "...DVD-F87..." I apologize for the wait time you experienced, I've only just come online now and would like to assist you with your question.

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Electronics Technician: Louie, Technician replied 7 months ago

Initially, what happens when the front panel's OPEN/CLOSE button is pressed?

Any whirring sound? ...vibrations felt on top of the unit?

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Customer reply replied 7 months ago
While I was waiting for your reply I unplugged the player from power source waited a few seconds and repluggged it and what do know the problem was corrected. Thanks anyway for your pending help. Ray
Electronics Technician: Louie, Technician replied 7 months ago

Great! Good to hear that the issue has been resolved, congratulations.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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