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I just purchased a Sony turntable model PS-LX 300USB only to…

Customer Question
I just purchased a...

I just purchased a Sony turntable model PS-LX 300USB only to find out that the software is not compatible with my MAC desktop. Is there a way to solve this or do I need to return the turntable?

Technician's Assistant: What Operating System (OS) are you running on your Mac?

Yoesimite 10.10.5

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

How long has what been going on?

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

That's it.

Submitted: 4 months ago.Category: Recorders and Players
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Answered in 25 minutes by:
12/14/2017
Electronics Technician: Russell H., Service Tech replied 4 months ago
Russell H.
Russell H., Service Tech
Category: Recorders and Players
Satisfied Customers: 12,256
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
Unfortunately the model of turntable you have bought does not support use with Apple computer systems.

Would you like to have information on another model of turntable with USB connection to a computer, that would work with your Apple computer? if so, please Reply, and I will recommend another, esp. if you mention what functions you want to use the turntable for along with the computer.

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Customer reply replied 4 months ago
No thanks.
Electronics Technician: Russell H., Service Tech replied 4 months ago

Would you be willing to rate my work on your answer then, to close the case? if not, you do not have to. Thank you, ***** ***** a pleasant day.

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Customer reply replied 4 months ago
No thanks.
Electronics Technician: Russell H., Service Tech replied 4 months ago

Thank you for trying JustAnswer.com.

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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 773
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Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Louie

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25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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