Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

TV is black when roku is on. I have it on the correct TV…

Customer Question
TV is black...

TV is black when roku is on. I have it on the correct TV imput

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

Iamus

Technician's Assistant: Was there a power outage recently?

I also

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I am using a HDMI

Submitted: 8 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Customer reply replied 8 months ago
HDMI IS CONNECTED
Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 8 months ago
I would like to have a live call
Customer reply replied 8 months ago
It's getting late call me after 8 am
Answered in 4 hours by:
12/14/2017
Electronics Technician: Pete, Engineer replied 8 months ago
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,583
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

Ask Your Own Recorders and Players Question
Electronics Technician: Pete, Engineer replied 8 months ago

What is the make and model number of the TV you are using?

Do any other inputs work with the TV? e.g. cable box, DVD player?

Ask Your Own Recorders and Players Question
Electronics Technician: Pete, Engineer replied 8 months ago
I haven't heard back from you yet - please reply and let me know if you still need assistance with this.
Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,583
20,583 Satisfied Customers
Experience: Over 16 years experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

774 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
I am trying to attach a Roku Express streaming device to my
I am trying to attach a Roku Express streaming device to my Sony TV which is currently controlled by a Logitech Harmony remote … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Setting up Roku Ultra. I get to pair your remote & cannot go
Setting up Roku Ultra. I get to pair your remote & cannot go farther. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Pairing remote. Panasonic tv..7 or 8 yrs olf new roku
pairing remote JA: Who makes your media player? How old is it? Customer: panasonic tv..7 or 8 yrs olf new roku remote JA: What have you tried so far with your Roku media player? Customer: just plugged… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Roku says i have no ertnet connection what do i do? I don't
roku says i have no ertnet connection what do i do? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Cannot connect internet to roku. Excellent strength. I am on
excellent strength. I am on my laptop now and have internet access. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Cannot play. Brand new. I just bought it. I tried to connect
Cannot play JA: Who makes your media player? How old is it? Customer: Brand new JA: What have you tried so far with your media player? Customer: I just bought it JA: Anything else you want the Video E… read more
Pete
Pete
Engineer
Bachelor's Degree
20,583 satisfied customers
Installed roku, but only have a blank screen. Can't access
Installed roku, but only have a blank screen. Can't access further info. … read more
Eldon
Eldon
BS
216 satisfied customers
I cant get out of roku setting and back to the main
i cant get out of roku setting and back to the main screen---it willnot let me back arrow and stays on english … read more
Eldon
Eldon
BS
216 satisfied customers
My computer is connected and working (of course) but the
My computer is connected and working (of course) but the roku is not connected to the proper network … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Roku box not responding to remote. Batteries are good. Roku
Roku box not responding to remote. Batteries are good. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
My roku stop working. C237afq48527. Yo unplug and plug back
my roku stop working JA: What Roku model do you have? Customer: c237afq48527 JA: What have you tried so far with your Roku media player? Customer: yo unplug and plug back in JA: Anything else you want… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am trying to setup my Roku Streaming Stick and it will not
I am trying to setup my Roku Streaming Stick and it will not accept my password. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I plugged in the Roku as shown. by. But my tv won't come on.
I plugged in the Roku as shown. by JA: What Roku model do you have? Customer: but my tv won't come on. JA: Anything else you want the TV Expert to know before I connect you? Customer: do I new an ante… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Having problem with Roku remote - cannot adjust volume -
having problem with Roku remote - cannot adjust volume - stays at maxium volume unless muted - … read more
Pete
Pete
Engineer
Bachelor's Degree
20,583 satisfied customers
My roku remote not working right an i just got new wifi box
my roku remote not working right an i just got new wifi box so i got new pass word .an i cant use app to conect with my phone is there any thaing i can do … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
As of 2/11/17 unable to watch movies on Amazon or Netflix
As of 2/11/17 unable to watch movies on Amazon or Netflix because of the following message appearing on Roku. HDCP unauthorised. Content disabled. Many hours spent on phone with Amazon to no avail. Ph… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am unable to connect my Roku to my home network. It is
I am unable to connect my Roku to my home network. It is working on my phone and computer but my roku device is not seeing my network and therefore I cannot connect to it. I have reset it a couple of … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Roku went off mid show, Roku xd - about 5 years, I had tried
It kept wanting me to reconnect the wireless. I did. typed in right code and everything. Even unplugged the ATT box.… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x