Recorders and Players

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The remote is not working bought new one still not working.

Customer Question
The remote is not...

The remote is not working bought new one still not working

Technician's Assistant: Who makes your media player? How old is it?

Roku 2 to 3 yr old

Technician's Assistant: What have you tried so far with your Roku media player?

Unplug roku and turning of tv changing remote battery and buying new remote

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 2 minutes by:
12/12/2017
Electronics Technician: Aric, Technician replied 7 months ago
Aric
Aric, Technician
Category: Recorders and Players
Satisfied Customers: 47,521
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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Electronics Technician: Aric, Technician replied 7 months ago

Which model Roku do you have here (Roku 2, 3, Premiere, Ultra, etc.)??

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Customer reply replied 7 months ago
not sure
Electronics Technician: Aric, Technician replied 7 months ago

Box or stick??

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Customer reply replied 7 months ago
no
Electronics Technician: Aric, Technician replied 7 months ago

Huh? I'm asking if the Roku is a BOX or a STICK. Please help me to help you by replying back with details.

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Electronics Technician: Aric, Technician replied 7 months ago

Simply send a reply back if you need help.

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