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Related Recorders and Players Questions
My Roku remote won't work. How do I find that. Unplugging
I can't think of anything. Not having trouble with the internet… read more
Aric
Aric
Technician
48,142 satisfied customers
Roku won't respond to remote. Ultra. Turn the unit on and
Roku won't respond to remote JA: What Roku model do you have? Customer: Ultra JA: What have you tried so far with your Roku media player? Customer: Turn the unit on and off JA: Anything else you want … read more
Aric
Aric
Technician
48,142 satisfied customers
The remote control had completely stopped working. There is
The remote control had completely stopped working. There is no reset button inside. Bought a new roku today..the new remote works with the old roku...no reset button in the new remote either. Please h… read more
Aric
Aric
Technician
48,142 satisfied customers
It stopped ...can go to the channel selections but the
It stopped ...can go to the channel selections but the players … read more
Aric
Aric
Technician
48,142 satisfied customers
My Roku device froze up after watching a movie and won't
My Roku device froze up after watching a movie and won't move it just went to screen with fish… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
REMOTE WILL NOT WORK. Roughly 2 years old. Unplugged it.
unplugged it. tried a different cable. tried different plug. changed batteries. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
Can not bring in our program this morning. Model 4210x2
just changed input on tv and got general screen picture but no reaction when using remote … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
What do I click on after I click on imput. I know very
I know very little about this stuff what do you mean media playewr … read more
Aric
Aric
Technician
48,142 satisfied customers
Can't connect to my streaming channels. Sanyo about 5 years
When roku comes up with channels the remote doesn't respond. New batteries … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Received Roku for Christmas not working today, went out and
received Roku for Christmas not working today, went out and bought new batteries, inserted them remote not working.. wi fi is working … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
We can turn the Roku on and get the main page, but cannot
we can turn the Roku on and get the main page, but cannot bring up netflix. … read more
Aric
Aric
Technician
48,142 satisfied customers
I'm not getting the set up screen. Ruko. Plugging in hdmi
Plugging in hdmi cable going to source and nothing comes up … read more
Aric
Aric
Technician
48,142 satisfied customers
My Roku 2 won't wake up, about 7 or 8 yrs old, not an issue.
My Roku 2 won't wake up JA: What's the make/model number of your device? How old is it? Customer: about 7 or 8 yrs old JA: How long has this been an issue? What happened right before this popped up? C… read more
Aric
Aric
Technician
48,142 satisfied customers
I have moved and lost all my paperwork to my Roku. I am
Hi, I have moved and lost all my paperwork to my Roku. I am looking for a pin number to my unit. Can you help me? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have 3 Rokus in my residence. 2 are working fine but one
I have 3 Rokus in my residence. 2 are working fine but one is not. The one with problem has the Roku symbol bouncing around the television screen but will not go to the Roku menu of stations. … read more
Aric
Aric
Technician
48,142 satisfied customers
I paused the device last night and it froze. Whatever I
I paused the device last night and it froze. Whatever I tried....turning it off...turning TV off didn't work. This morning I can get to the main screen but no further. … read more
Aric
Aric
Technician
48,142 satisfied customers
I don't know if you can.... I have 2 Roku 2 devices that
I don't know if you can.... I have 2 Roku 2 devices that both up and quit on me the same day. I did not buy them together. I have a 3rd roku, that is working fine. I have interchanged the devices, bat… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
Roku logo comes up on screen but I can not get any functions
roku logo comes up on screen but I can not get any functions to work with remote. I have put brand new batteries in remote still nothing can u help me please?… read more
Aric
Aric
Technician
48,142 satisfied customers
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Meet the Experts:

Louie

Louie

Technician

785 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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