Recorders and Players

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Recorders and Players

The remote is not working bought new one still not working.

Customer Question
The remote is not...

The remote is not working bought new one still not working

Technician's Assistant: Who makes your media player? How old is it?

Roku 2 to 3 yr old

Technician's Assistant: What have you tried so far with your Roku media player?

Unplug roku and turning of tv changing remote battery and buying new remote

Submitted: 2 months ago.Category: Recorders and Players
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Answered in 2 minutes by:
12/12/2017
Electronics Technician: Aric, Technician replied 2 months ago
Aric
Aric, Technician
Category: Recorders and Players
Satisfied Customers: 46,092
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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Electronics Technician: Aric, Technician replied 2 months ago

Which model Roku do you have here (Roku 2, 3, Premiere, Ultra, etc.)??

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Customer reply replied 2 months ago
not sure
Electronics Technician: Aric, Technician replied 2 months ago

Box or stick??

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Customer reply replied 2 months ago
no
Electronics Technician: Aric, Technician replied 2 months ago

Huh? I'm asking if the Roku is a BOX or a STICK. Please help me to help you by replying back with details.

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Electronics Technician: Aric, Technician replied 2 months ago

Simply send a reply back if you need help.

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Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 769
769 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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