Recorders and Players

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Is information free? What I need to know show up on my

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Is information free? Technician's...

Is information free?

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What I need to know show up on my screen, problem is that is not working for me. when I get to the part where you press VCR my screen turns blue, no picture, but my counter is moving forward. also I have a DVD i wan to finalize, it only goes to the first two things, it will not go down to DVD menu.

Technician's Assistant: Who makes your media player? How old is it?

I had it for one year and a half.

Technician's Assistant: What have you tried so far with your media player?

Everything the book tells me to do.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Just those two problems for now.

Submitted: 8 months ago.Category: Recorders and Players
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Answered in 5 hours by:
12/12/2017
Electronics Technician: Harry, Customer Service replied 8 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 8 months ago

I no longer have need of your service. The machine will not work at all. Thank you. xxx

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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