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Do I connect form the TV to the USB on my modem?? It is a…

Customer Question
Do I connect form...

Do I connect form the TV to the USB on my modem??

Technician's Assistant: What's the brand and model number of your TV? How old is it?

It is a Sharp about 6 years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No

Technician's Assistant: How long has this been an issue with your Sharp? What happened right before this?

No

Submitted: 5 months ago.Category: Recorders and Players
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Answered in 5 minutes by:
12/11/2017
Electronics Technician: Aric, Technician replied 5 months ago
Aric
Aric, Technician
Category: Recorders and Players
Satisfied Customers: 47,008
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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Electronics Technician: Aric, Technician replied 5 months ago

No, you wouldn't connect USB from your modem to your TV for anything. Please reply back with the following:

1) What's the model number off the back of your TV?

2) Do you have a Wi Fi modem or strictly a wired modem?

3) What is it you're trying to do?

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Electronics Technician: Aric, Technician replied 5 months ago

No, you wouldn't connect USB from your modem to your TV for anything. Please reply back with the following:

1) What's the model number off the back of your TV?

2) Do you have a Wi Fi modem or strictly a wired modem?

3) What is it you're trying to do (example: Use Smart apps on the TV)?

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Electronics Technician: Aric, Technician replied 5 months ago

Do you need assistance with the question you posted?

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Customer reply replied 5 months ago
TV Model LC 60E88UN ; it is a wired in modem
Electronics Technician: Aric, Technician replied 5 months ago

Thank you. Please give me a minute.

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Electronics Technician: Aric, Technician replied 5 months ago

Okay that TV isn't a Smart TV, so connecting it to your modem isn't going to do anything. Like I had asked in #3, what is it you're looking to do? Are you looking for a device you can plug into the TV to view Smart APPS like Netflix? Let me know.

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Customer reply replied 5 months ago
I,m sorry ; it is a SHARP TV
Electronics Technician: Aric, Technician replied 5 months ago

Yes it is. I understand that. Please read my last reply again and post back with what exactly you're looking to do on your Sharp TV.

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Electronics Technician: Aric, Technician replied 5 months ago

Your Sharp isn't a Smart TV, so connecting it to your modem isn't going to do anything. Like I had asked in #3, what is it you're looking to do? Are you looking for a device you can plug into the TV to view Smart APPS like Netflix? Let me know.

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Customer reply replied 5 months ago
I want to connect your ROKU Streaming Stck
Electronics Technician: Aric, Technician replied 5 months ago

Okay. The Roku streaming stick requires Wi Fi to work (connecting the TV to the modem isn't going to help). You need a Wi Fi router in order to use the Roku streaming stick on your TV. You can purchase a Wi Fi router at Best Buy or Wal Mart for around $40-$60. You then simply plug the Roku stick into one of the HDMI Input ports on the TV, and then plug the Roku stick power adapter into a wall outlet.

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Electronics Technician: Aric, Technician replied 5 months ago

Nothing gets plugged into the TV but the Roku stick into the HDMI port. The rest is done through the Roku stick (but it does require a Wi Fi connection). If you only have a wired router, then you would want to return the Roku stick- and instead purchase one of the boxes. The boxes have Ethernet connections for wired routers/modems. The stick does not.

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Electronics Technician: Aric, Technician replied 5 months ago

Let me know if you need further assistance. Also, before you go, could you please click a POSITIVE RATING (by scrolling all of the way to the top of the page, and clicking 3-5 stars), so that I am credited for working with you today?

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Electronics Technician: Aric, Technician replied 5 months ago

Do you need further assistance with this?

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Aric
Aric, Technician
Category: Recorders and Players
Satisfied Customers: 47,008
47,008 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

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