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I am installing Roki and I need to allow the router to

Customer Question
I am installing Roki...

I am installing Roki and I need to allow the router to accept inputs from C8.3A.68.61.27./B3 How do I do that?

Technician's Assistant: What Roku model do you have?

Hang on I have to look

Technician's Assistant: What have you tried so far with your Roku media player?

ROKU Express...I am in setup it recognizes my network but then stops and says I have to allow a MAC address C8.3A.68.61.27.B3 at this point it quits

Submitted: 4 months ago.Category: Recorders and Players
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Answered in 2 hours by:
12/11/2017
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 1,718
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 773
773 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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