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Screen asks me to go to net work settings. How do I do this.

Customer Question
Screen asks me to...

Screen asks me to go to net work settings. How do I do this

Technician's Assistant: Who makes your media player? How old is it?

Samsung it is about 2 yrsold

Technician's Assistant: What have you tried so far with your Samsung media player?

Turned on tv and the screen shows Roku heading. Has a column of search, streaming channels settings which I will now key on with Roku remote but can’t move to get connected.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Get me connected, please

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 4 hours by:
12/7/2017
Electronics Technician: Richard, Customer Service replied 7 months ago
Richard
Richard, Customer Service
Category: Recorders and Players
Satisfied Customers: 47,275
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you look on the back of the TV and tell me the model of it please?

thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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