Recorders and Players

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Keep getting this message, check your channel subscription…

Customer Question
Keep getting this message...

Keep getting this message, check your channel subscription line up and your parental settings. (60.002) How do we fix this?

Technician's Assistant: Who makes your media player? How old is it?

Roku

Technician's Assistant: What have you tried so far with your Roku media player?

Not much

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

We may be watching hgtv stop program and mesage comes up

Submitted: 8 months ago.Category: Recorders and Players
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Answered in 26 minutes by:
12/6/2017
Electronics Technician: Harry, Customer Service replied 8 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,842
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Electronics Technician: Harry, Customer Service replied 8 months ago

Yes, you need to open HGTV app and go into Settings then sign out of the provider and sign back in

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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