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I just subscribed to acorn. I can view it on one tv, but…

Customer Question
I just subscribed to...

I just subscribed to acorn. I can view it on one tv, but when i try to view on another tv it asks for rook login. I just reset the password ***** I tried it a few times but keep getting login failure message.

Technician's Assistant: Are you getting any error messages when you try to connect to Acorn?

I can view the offerings but when i try to watch a show i get the login request, hence failure.

Technician's Assistant: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?

I can get netflix and all else on this tv, but not acorn.

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 12 minutes by:
12/5/2017
Electronics Technician: Nathan, Technician replied 7 months ago
Nathan
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 30,863
Experience: Electronics technician for install, troubleshooting, and repairs.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Is it perhaps asking for a roku login or pin?

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Electronics Technician: Nathan, Technician replied 7 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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