Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My roku remote does not have a mute button. How do I mute?

Customer Question
My roku remote does...

My roku remote does not have a mute button. How do I mute?

Technician's Assistant: What Roku model do you have?

On the box it says 4

Technician's Assistant: What have you tried so far with your Roku media player?

The remote has volume up and volume down but no mute

Submitted: 7 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 1 hour by:
12/5/2017
Electronics Technician: Nathan, Technician replied 7 months ago
Nathan
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 30,787
Experience: Electronics technician for install, troubleshooting, and repairs.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

What is the model of the roku? Of the tv?
Or is this a "roku tv"?

Ask Your Own Recorders and Players Question
Electronics Technician: Nathan, Technician replied 7 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 777
777 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

777 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
I can't get subtitles on Amazon videos. I don't know. I've
I've tried going to the little subtitle box on the screen but my Riki device won't go there. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Using the roku remote I can access the Starz icon moving
Using the roku remote I can access the Starz icon moving about the page, however the remote cannot activate the screen showing Netflicks ....outlander etc. put new batteries in. A green light is flash… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Since we got our Roku device the side mounted volume
Since we got our Roku device the side mounted volume controls have never worked. We can use out Samsung device, but wonder if we missed something during setup that hasn't activated the volume on the R… read more
Nathan
Nathan
Technician
30,787 satisfied customers
It stopped working. Rook is rozen,,,,,less than 2 weeks old.
It stopped working. JA: Who makes your media player? How old is it? Customer: rook is rozen,,,,,less than 2 weeks old JA: What have you tried so far with your media player? Customer: unplugged and rep… read more
Nathan
Nathan
Technician
30,787 satisfied customers
Everything is fine except for my remote. It's not scrolling
Everything is fine except for my remote. It's not scrolling up and down,nor changing channels. … read more
Harry
Harry
2,048 satisfied customers
Device's audio is not clear. Have tried adjusting it but
Device's audio is not clear. Have tried adjusting it but nothing helps, Background music/sounds are extremely loud, drowning out any conversations. Sometimes even the conversations are so loud they ca… read more
Harry
Harry
2,048 satisfied customers
I'm trying to get WWE. My problem is setting up ROKU
On Step 4 of ROKU Express it says to use TV remote to turn on TV … read more
Harry
Harry
2,048 satisfied customers
Wow how nice to have a real person answer me I just started
Hi, wow how nice to have a real person answer me I just started with my Roku ultra -- LOVE IT! Please tell me how to turn on subtitles … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My new roku remote was working ffine. Now it will tv will
My new roku remote was working ffine. Now it will tv will only pick up channel abc. The remote volume and and power are the only that work. I scans the tv and it shows 46 channels. … read more
TechHelp
TechHelp
3 satisfied customers
My new Roku remote does not have a pairing button. How do I
my new Roku remote does not have a pairing button. How do I pair with my Roku box? … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I have a roku smart tv and the audio has stopped working.
i have a roku smart tv and the audio has stopped working … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Having problem with Roku remote - cannot adjust volume -
having problem with Roku remote - cannot adjust volume - stays at maxium volume unless muted - … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Can I disable the sound, "Muting" and "Muting Off" on the
Can I disable the sound, "Muting" and "Muting Off" on the TCL 55" Roku TV? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I have ROKU device; 7G26DK663873 I want to watch movies, but
I have ROKU device; 7G26DK663873 I want to watch movies, but need subtitles. How do I do it? Do all the movies and TV shows come with subtitles? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I just received a Roku in the mail i ordered. It arrived on
Hi. i just received a Roku in the mail i ordered. It arrived on time which is great but it has no volume control or mute button and does not work with out Roku tv please help. … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I had to move furniture so my Roku was disconnected.
I had to move furniture so my Roku was disconnected. Reconnected and now I have excellent video, but the audio is coming from my cable channel. Help … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
How can I use earphones and also hear the sound on the TV?
How can I use earphones and also hear the sound on the TV? … read more
Nathan
Nathan
Technician
30,787 satisfied customers
My Roku has been disconnected for over a year. I plugged
My Roku has been disconnected for over a year. I plugged the power cord into the wall, attached the three colored plugs into the TV, changed the batteries in the remote and turned on the TV. Nada. i c… read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
43 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x