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I have a philips dvd player, but can't play the disc. It's…

Customer Question
I have a philips...

I have a philips dvd player, but can't play the disc. It's connected to the tv w/hdmi and to the cable outlet.

Technician's Assistant: What philips model do you have?

Where do I find that info?

Technician's Assistant: The Video Technician will be able to walk you through that. What have you tried so far with your philips media player?

I turn it on, but that's all it does. Doesn't respond to any other buttons on the remote.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I don't think so, other than it was working when I had Directv, but now that I changed to Comcast, it doesn't.

Submitted: 7 months ago.Category: Recorders and Players
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Customer reply replied 7 months ago
model #BDP2100/F7N
Customer reply replied 7 months ago
Never mind....alll is ok now!!!!....Don 't need an answer!!!
Answered in 19 hours by:
12/5/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,643
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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