Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Related Recorders and Players Questions
It seems stuck! I cannot access anything regardless of what
It seems stuck! I cannot access anything regardless of what I hit on remote! … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
I have the Roku home screen on but I can't get it to move
I have the Roku home screen on but I can't get it to move beyond that. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
Roku appears on the screen but I can't get my device to move
Roku appears on the screen but I can't get my device to move over to Netflix or amazon prime … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
Acorn has frozen Roku on my TV. Tell me how to get rid of
Acorn has frozen Roku on my TV JA: What Roku model do you have? How old is it? Customer: Please tell me how to get rid of Acorn JA: Anything else you want the TV Expert to know before I connect you? C… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
It is stuck on home. By media player, do you mean tv? Tell
It is stuck on home JA: Who makes your media player? How old is it? Customer: By media player, do you mean tv? JA: The Video Technician will be able to walk you through that. What have you tried so fa… read more
electronicsguy
electronicsguy
Engineer
Bachelor's Degree
815 satisfied customers
I have had my Roku for less than a year, purchased from
I have had my Roku for less than a year, purchased from Costco. My remote will not navigate the home screen. I have tried to repare the remote with the Roku, still can't get it navigate. My remote has… read more
electronicsguy
electronicsguy
Engineer
Bachelor's Degree
815 satisfied customers
When i try to click on the home page to open it up, nothing
When i try to click on the home page to open it up, nothing happens. I changed the batters in the remote but still nothing happens. … read more
Harry
Harry
2,219 satisfied customers
The Roku logo is drifting around the screen and I cant get
The Roku logo is drifting around the screen and I cant get th e home page to appear. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
We go not get any cover pictures of films on Netflix, only
We go not get any cover pictures of films on Netflix, only blank squares. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
I have a Roku 3. I have everything connected but the Roku
I have a Roku 3. I have everything connected but the Roku pages says not connected … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am looking for settings on my Roku but can't find it.
I am looking for settings on my Roku but can't find it. Where is it located. … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I'm stuck on the Home page and won't navigate anywhere, SKU#
I'm stuck on the Home page and won't navigate anywhere … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
Have blue ray disc player /hdd recorder and cant use remote
have blue ray disc player /hdd recorder and cant use remote to bring up navigator and guide function menu has been working perfectly then all of a sudden started playing up… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My Roku stopped working showing a screen of an Amazon show.
My Roku stopped working showing a screen of an Amazon show. I can't move the screen. I have changed the batteries in the Roku remote. Help!… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I was watching MLB.TV when the TV screen got stuck on "loading,
I was watching MLB.TV when the TV screen got stuck on "loading, please wait." I put new batteries in the remote and cannot work through the menu or get back to the home screen to reload. I can't navig… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I had a power outage and lost my roku...how do I retrive my
I had a power outage and lost my roku...how do I retrive my numbers to reset it? I can't seem to find the card with numbers. ***@******.***… read more
Dr. Fix-It
Dr. Fix-It
Technician
430 satisfied customers
My Roku stopped working suddely. The code on the screen
My Roku stopped working suddely. The code on the screen displays Code 012. The Roku is wired . One of the boxes is called DLink and displays 2.4 and 5 G. The other box is called Clear Access. Both of … read more
Dr. Fix-It
Dr. Fix-It
Technician
430 satisfied customers
My samsung blu ray home theater system ht bd2e suddenly stop
My samsung blu ray home theater system ht bd2e suddenly stop playing sound on any chanel, i.e. aux, optical, HDMI, Tuner. It will also not take audio commands from the remote, i.e.SFE mode or Audio… read more
Dr. Fix-It
Dr. Fix-It
Technician
430 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

774 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x