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I have a TCL 55" smart tv. I have the roku device plugged…

Customer Question
I have a TCL...

I have a TCL 55" smart tv. I have the roku device plugged into the HDM1 slot. What is the correct input to choose?

Technician's Assistant: How old is your 55?

Less than 5 months. It is a 4K

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The tv menu works.

Technician's Assistant: How long has this been an issue with your 55? What happened right before this?

Nothing. brand new today. just wnt to do the right thing

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I think not. i just want to connect properly

Submitted: 7 months ago.Category: Recorders and Players
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12/3/2017
Electronics Technician: JustAnswer, Customer Service replied 7 months ago
JustAnswer
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Category: Recorders and Players
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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