Recorders and Players

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Screen is out of control. Show was playing OK then started…

Customer Question
Screen is out of...

Screen is out of control. Show was playing OK then started cutting out.

Technician's Assistant: Who makes your media player? How old is it?

I disconnected power for a minute.

Technician's Assistant: What have you tried so far with your media player?

Now it is scrolling out of control. I reset power again. No change.

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 3 minutes by:
12/3/2017
Electronics Technician: Jack, Technician replied 7 months ago
Jack
Jack, Technician
Category: Recorders and Players
Satisfied Customers: 11,343
Experience: 35+ years in the business and still at it everyday
Verified

Hello, My name is ***** ***** I'll be helping you with this.

A few questions coming up and please note that there may be delays between replies if i have to gather various info ;

What type of device are we talking about here ?

Do you have a model number ?

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Customer reply replied 7 months ago
Yamaha receiver , maybe 10 yr old. Also has firestick that
plays fine
Electronics Technician: Jack, Technician replied 7 months ago

Yes but what screen , the tv screen , receiver display etc. ?

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Electronics Technician: Jack, Technician replied 7 months ago

Sorry , missing too much info here and i will opt out

You don`t have to do anything , your question will be reposted for other techs. to see and jump in.
Please just standby and someone should be with you shortly .

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Customer reply replied 7 months ago
TV - Samsung receiver - Yamaha RX-V671
Customer reply replied 7 months ago
Turns out it was a WiFi problem. It's all OK now.
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