Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Related Recorders and Players Questions
I tried to watch Ozarks on Netflix but it has the audio
i tried to watch Ozarks on Netflix but it has the audio description turned on. I cannot turn it off. I went to the Roku home page and selected settings but there is no option for audio description. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,703 satisfied customers
I have the little roku hand unit and my Netflix freezes at
I have the little roku hand unit and my Netflix freezes at the pañel where we can chose Netflix or ggoogle etc … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,374 satisfied customers
There was message "no shut off was activated" appeared on my
There was message "no shut off was activated" appeared on my TV. HDMI appears on TV when I turn it on but I cannot seem to activate ROKU to stay on. I did unplug and replug the ROKu unit and the white… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,410 satisfied customers
I recently replaced my old Roku with a new one, and I'm
I recently replaced my old Roku with a new one, and I'm getting used to it. … read more
Nathan
Nathan
Technician
33,421 satisfied customers
My roku remote will not respond. I am on netflix and all the
my roku remote will not respond. I am on netflix and all the happens on the tv screen is quick promos for various programs keep passing along. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,021 satisfied customers
All of a sudden my basic roku is unable to play a netflix
All of a sudden my basic roku is unable to play a netflix movie. … read more
Nathan
Nathan
Technician
33,421 satisfied customers
I am able to access the Roku screen showing a backdrop of
I am able to access the Roku screen showing a backdrop of city buildings and moving across the screen are misc. ads for showtime, fix movies etc. what I am unable to do is get into the larger menu tha… read more
Nathan
Nathan
Technician
33,421 satisfied customers
I have a Roku Express + and love it. I can now watch Netflix
I have a Roku Express + and love it. I can now watch Netflix on my 4 year old Sony TV. When I press the Netflix button on the remote a little white light comes on the streaming player. When I turn off the TV the light is still on. Am I doing something wrong? Also, I am confused with the buttons on the remote - what do they do? Why aren't they explained in your instructions? … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,869 satisfied customers
I've had Roku for a couple of years now, but I have never
Hello! I've had Roku for a couple of years now, but I have never had problems until recently. I follow the directions to watch movies, (Press INPUT and choose HDMI3 to watch Netflix). I've always done… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,516 satisfied customers
I'm trying to watch a movie I got from Netflix. When I click
I'm trying to watch a movie I got from Netflix. When I click on source it lets me choose HDMI, then I click OK on my Roku remote and it's supposed to then let me click on Netflix but the remote isn't … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,374 satisfied customers
I was watching a movie on Netflix last night and I stopped
I was watching a movie on Netflix last night and I stopped it to watch something on HDM1. I switched back to finish watching the movie later on and I could only see the word ROKU bouncing around the s… read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
I bought the Roku 4200X 4 years ago. yesterday all of a
I bought the Roku 4200X 4 years ago. yesterday all of a sudden the screen is purple and has the message" Content disabled. Unauthorized." … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,516 satisfied customers
I've had Roku on my Panasonic tv for three years now. For
I've had Roku on my Panasonic tv for three years now. For the last several weeks, when I'm on it for about half an hour, it suddenly goes back to the welcome page. I can back back to my program, but i… read more
Nathan
Nathan
Technician
33,421 satisfied customers
I am having the same problems described here with Amazon
I am having the same problems described here with Amazon Prime-- it runs for a few minutes, then freezes.... after several minutes reloads for several minutes... then runs for a few minutes then freez… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,021 satisfied customers
Last month my Roku was able to give us Netflix movies. I ended
Last month my Roku was able to give us Netflix movies. I ended our Netflix streaming subscription. Yesterday I resubscribed and attempted to watch movies on Netflix. Each time, the download was slow, … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,254 satisfied customers
For well over a year, we have enjoyed watching Netflix streamed
For well over a year, we have enjoyed watching Netflix streamed to our TV via a Roku box. But we now are having a lot of trouble. The word "Retrieving..." will get frozen on the screen; then I will be… read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
1,735 satisfied customers
We had a thunderstorm today and there was a loud crash, as
We had a thunderstorm today and there was a loud crash, as if lightening had struck something and our movie we were watching on Netflix went off and our Roku box doesn't work anymore. The light does'n… read more
Will
Will
President
Vocational, Technical or Trade Scho
89 satisfied customers
My problem is my ROKU unit. After watching a movie my ROKU
My problem is my ROKU unit. After watching a movie my ROKU 2xd the unit would not pull up another video. Nor would RUKO display rotate on my TV screen. Power light remains to the ROKU unit remains on.… read more
John
John
Bachelor's Degree
5,548 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

791 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x