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It is not connecting to the internet. Netflix & Hulu. The…

Customer Question
It is not connecting...

It is not connecting to the internet

Technician's Assistant: Is there a particular streaming service you're trying to connect to (e.g. Netflix or YouTube)?

Netflix & Hulu

Technician's Assistant: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?

The tech just left & the wifi is good but, it isn't connecting on the tv

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No, I am just trying to get it to connect to the network

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 5 hours by:
12/3/2017
Electronics Technician: electronicsguy, Engineer replied 7 months ago
electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 789
Experience: Worked on these instruments for over 15 years.
Verified
Hi welcome to just answer
What is the model number of the device you are trying to set up?
Do you know your router user name and password?
Ask Your Own Recorders and Players Question
Electronics Technician: electronicsguy, Engineer replied 7 months ago
Can we talk over the phone to trouble shoot the problem?
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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