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My arris per is fully loaded. I can't delete and I can't…

Customer Question
My arris per is...

My arris per is fully loaded. I can't delete and I can't watch the recordings

Technician's Assistant: What's the model of your Arris router?

Dcx3510/f080/032/500

Technician's Assistant: What have you tried so far?

Hit menus. Go to recordings. Choose any recording , press play , nothing.. it also does not give me option for deleting.

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

The space used is all red

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 5 hours by:
12/2/2017
Electronics Technician: Pete, Engineer replied 7 months ago
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,374
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Electronics Technician: Pete, Engineer replied 7 months ago

When the memory becomes 100% full, the PVR can stop functioning.

If you are unable to delete any recordings to free up some space then the only option is to try a factory reset using the menu.

Let me know if that works?

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