Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Our Roku page comes up and we don't eant it but don't know…

Customer Question
Our Roku page comes...

Our Roku page comes up and we don't eant it but don't know how to get back to our regular home page,

Technician's Assistant: What Roku model do you have?

I haave no idea.

Technician's Assistant: What have you tried so far with your Roku media player?

I tried to get rid of it and I tried to push various options and rrows but nothing works and nothing moves.

Submitted: 7 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 2 hours by:
12/2/2017
Electronics Technician: electronicsguy, Engineer replied 7 months ago
electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 788
Experience: Worked on these instruments for over 15 years.
Verified
Hi welcome to just answer
I understand that your roku is not working correctly. Can we talk over the phone?
Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 777
777 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

777 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
Our streaming device is stuck on the home page. Nothing
Our streaming device is stuck on the home page. Nothing moves with remote. … read more
electronicsguy
electronicsguy
Engineer
788 satisfied customers
Our roku connection has been cut off. We start the tv but
Hi, our roku connection has been cut off. We start the tv but roku options will not come up. We can get regular tv but not roku. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Acorn has frozen Roku on my TV. Tell me how to get rid of
Acorn has frozen Roku on my TV JA: What Roku model do you have? How old is it? Customer: Please tell me how to get rid of Acorn JA: Anything else you want the TV Expert to know before I connect you? C… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My programming is stuck in roku mode. can't figure out how
my programming is stuck in roku mode. can't figure out how to get back to regular tv. we have spectrum … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Have Roku and don't know how to exit to regular programs on
Have Roku and don't know how to exit to regular programs on charter? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
How do we synch our roku to our provider? They give us a
how do we synch our roku to our provider? JA: What Roku model do you have? Customer: they give us a code but where do we go with it? JA: What have you tried so far with your Roku media player? Custome… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
My Roku is not letting me go to any channels. It is just
My Roku is not letting me go to any channels. It is just showing the page that comes up when you just go on, but not going to the home page … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I. ILG TV get roku then the screen freezes--ca n. The
The dancing roku comes on, then a screenful of options but ehen I press the buttons nothing woeks. … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have a Roku 3 and when I turn it on I just get the home
I have a Roku 3 and when I turn it on I just get the home screen that is frozen in place. I am connected to cable and have regular TV in the bedroom and den plus internet and both are working. Netflix… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Reference Roku Model 2720X, Serial # 1R648X000109 which has
Reference Roku Model 2720X, Serial # 1R648X000109 which has worked … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I can't get Roku to come on the tv. It is frozen on Sling
It is frozen on Sling because I pushed other buttons on the stick when I couldn't get Netflix to come on. … read more
Harry
Harry
2,032 satisfied customers
Our Roku is going. Roku 1 and is about 3 years old.
Yesterday. We turned it on and the remote did not work. We changed batteries and still did not work. Then we rebooted the unit and still no remote. So we left it for later. Then we came back in about an hour and the Roku was going crazy. The left column was scrolling down and would not stop. We unplugged it and waited overnight and replugged it in and it was doing the same. Scrolling down very quickly and could not be stopped. When we pushed a button like "home" the right side would go to the "home" area but the left side kept scrolling down as fast as before. I tried going to the regular cable channels but the screen would automatically return to Roku page....and the scrolling. I had to pull the plug before we could watch regular cable TV. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
We have a ROKU that was originally in our daughter's name.
We have a ROKU that was originally in our daughter's name. She has moved from Dominica to D.C. since the hurricane. Can we continue using it by setting up our own account and password, etc? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
The is no Roku remote response. We have change the batteries
The is no Roku remote response. We have change the batteries and turned our system in and off. Please help. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
On the TV-Roku is turned on. On the screen seer all of the
on the TV-Roku is turned on. On the screen seer all of the different things that I can get on Roku. I clicked on the Netflix one, and it does not come on-I tried others and some of them come on at the… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I JUST SET UP OUR ROKU- WE DONT HAVE CABLE BUT DO HAVE 5 MAGS
I JUST SET UP OUR ROKU- WE DON'T HAVE CABLE BUT DO HAVE 5 MAGS OF DSL COMING IN TO THE HOUSE- SO FAR I CAN'T GET IT TO SHOW ON OUR TV- DO WE NOT HAVE ENOUGH MAGS OF DSL?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I set up a new Roku box and using wireless adaptor in USB port
I set up a new Roku box and using wireless adaptor in USB port on box. I have hdmi cable to tv and power cord inserted. It worked fine at the beginning when I was setting up channels, Netflix and Pand… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I received my Roku machine today and need help hooking it up.
I received my Roku machine today and need help hooking it up. I am unable to get it to work...… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x