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I had to reset my password for my wireless internet and when…

Customer Question
I had to reset...

I had to reset my password ***** my wireless internet and when I try to start roku it gives me an 1420 error? What is the problem?

Technician's Assistant: What Roku model do you have?

Roku stick model 3600x

Technician's Assistant: What have you tried so far with your 3600X?

Typing in password ***** sign in. I connects to wireless now but when I start nexflix it starts loading showing a percent starting at 1 going up to 100 before it will start movie. then it will play and stop to start count again

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 2 minutes by:
12/1/2017
Electronics Technician: JustAnswer, Customer Service replied 7 months ago
JustAnswer
JustAnswer, Customer Service
Category: Recorders and Players
Satisfied Customers: 22
Experience: JustAnswer
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Customer reply replied 7 months ago
when is tech going to call. It has been a half hour already. I need to leave soon. Please call soon.
Customer reply replied 7 months ago
please call me.
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