Recorders and Players

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My player is fine. I bought it several years ago, using a…

Customer Question
My player is fine...

My player is fine. I bought it several years ago, using a bank account I no longer have, I want to sigh up for more services than I currently use, but everyting wants to use the financial info that I used to buy Roku. How can I cahnge that info?

Technician's Assistant: What Roku model do you have?

No idea. Where would I find taht info?

Technician's Assistant: The Video Technician will be able to walk you through that. What have you tried so far with your Roku media player?

I have tried to access ACORN tv. When attempting to sign in,I either get a message that says my password ***** ***** or that my payment has failed and to contact my financial institution

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Don't think so

Submitted: 6 months ago.Category: Recorders and Players
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Answered in 4 hours by:
12/1/2017
Electronics Technician: Pete, Engineer replied 6 months ago
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,174
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Electronics Technician: Pete, Engineer replied 6 months ago

To update your payment information:

Go to my.roku.com on your computer or smartphone.If prompted, sign in to your Roku account.Click or tap the Update button under the Payment method section.Complete all fields and submit.--------------------Happy Holidays!Your satisfaction is my priority; I hope I have earned 5 stars today!Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)You can always reply back after rating me if you need any further assistance at all.Pete.--------------------
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Category: Recorders and Players
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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