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I turned on my roku tonight and I can get sound on my tv,
I turned on my roku tonight and I can get sound on my tv, but no picture. There is a message on the screen that says, ‘HDCP unauthorized. Content disabled.' I watched this morning and everything was f… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
Trying to start up the roku but tv does not come on in
trying to start up the roku but tv does not come on in bedroom … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
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I have just moved and cannot find the instruction for how to
I have just moved and cannot find the instruction for how to initiate the hook up with a new location and television. Can you help? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
My roku stick doesn't work any longer. I get a prompt that
My roku stick doesn't work any longer. I get a prompt that says that the current USB port on this TV will not power this roku device. Please use the provided USB power supply. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Bought a Roku streaming stick. plugged it in my Samsung
bought a Roku streaming stick. plugged it in my Samsung ,plugged the power in. the screen comes up on tv. i but the source does not have the hdmi3 highlighted to connect to that hdmi. hope that is cle… read more
Shahid
Shahid
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I just purchased the roku ultra and it appears to not have
I just purchased the roku ultra and it appears to not have power no lights come on … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
Streaming stick plus stopped working on one TV. 2 Yoa
Streaming stick plus stopped working on one TV JA: Who makes your media player? How old is it? Customer: 2 Yoa Samsung flat panel JA: What have you tried so far with your Samsung media player? Custome… read more
technicalcat
technicalcat
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I have Roku with a USB port and a USB stick with .jpg photos
I have Roku with a USB port and a USB stick with .jpg photos on it that I want to project. Problem is... I don't see the photos/USB recognized anywhere when I plug the stick into the USB port.. What s… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I can not install my new Roku on my tv. Nothing on Roku,
connected to a power outlet. The streaming stick is flashing a WHITE light , not red when low power … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I unhooked Roku before we left on vacation because in the
I unhooked Roku before we left on vacation because in the middle of the night the stick was blinking on and off. Now I can't get it connected back up. … read more
Nathan
Nathan
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When switching from tv to roku all i get is a no signal
when switching from tv to roku all i get is a no signal message. The roku unit power light is on, its plugged into the right port, fresh batteries in the remote, wi fi is on. … read more
Shahid
Shahid
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Want to purchase Roku but not sure what to purchase. We have
Pearl, want to purchase Roku but not sure what to purchase. We have a HD TV (4 years old) and I know it isn't 4K. Would the Roku Streaming stick+ be the best product for that. We are seeking portabili… read more
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Shahid
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High School or GED
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I am unable to connect my Element Television to Roku
i am unable to connect my Element Television to Roku Streaming Stick with HDMI Connector. Need Link Code to connect computer to Television w/Roku … read more
Harry
Harry
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2,911 satisfied customers
I was installing a ROKU Streaming Stick. All went according
I was installing a ROKU Streaming Stick. All went according to instructions until after it completed connecting to the wireless/internet/local network. Connections went well, but I never got a link co… read more
Nathan
Nathan
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I just replaced my old Roku box with a new stick. Now my DVD
I just replaced my old Roku box with a new stick. Now my DVD player doesn't work--it says it's not connected. All I did was substitute the stick for the HDMI cable that ran from the old box to the HDM… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I don't have a Roku device yet, but I want one. My
I don't have a Roku device yet, but I want one. My television has 3 HDMI ports but doesn't have a USB port-strange. However my Spectrum cable box does have a USB port, and I do have wireless. Can I st… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
We have a Roku 3 and a Roku with an USB stick and two older
We have a Roku 3 and a Roku with an USB stick and two older plug-in models. As of last week the Roku 3 and the stick tells us "connected to internet"... However when we plug in our two older models it… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I HAVE A NEW SAMSUNG AND CANNOT DETERMINE WHICH hdmi TO PLUG
i HAVE A NEW SAMSUNG AND CANNOT DETERMINE WHICH hdmi TO PLUG INTO, … read more
Jack
Jack
technician
factory trained engineer
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