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Today my Roku does not contain the buy/rent movies option.

Customer Question
Today my Roku does...

Today my Roku does not contain the buy/rent movies option. It was there yesterday. What's up?

Technician's Assistant: What Roku model do you have?

I don't know. I have had it for several years.

Technician's Assistant: What have you tried so far with your Roku media player?

Rebooted

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 4 hours by:
11/30/2017
Electronics Technician: Richard, Customer Service replied 7 months ago
Richard
Richard, Customer Service
Category: Recorders and Players
Satisfied Customers: 47,063
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Is this the Roku Box or the Roku Streaming Stick?

Please let me know

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Customer reply replied 7 months ago
Box
Electronics Technician: Richard, Customer Service replied 7 months ago

Thanks

Remove the power to the Roku box, wait 5 minutes, connect the power, then tell me if the option then shows please

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Richard
Richard, Customer Service
Category: Recorders and Players
Satisfied Customers: 47,063
47,063 Satisfied Customers
Experience: Over 20 years fixing Electronically devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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