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My Sharp Viewcam Model VL-E780U has not been used in several…

Customer Question
My Sharp Viewcam Model...

My Sharp Viewcam Model VL-E780U has not been used in several years. Batteries seem to be good. With film in it, when I push VCR or Camera it tries to light up but only blinks with a clicking sound inside no picture showing. Any place I can get it checked out or suggestion to fix problem? Thanks, ***** ***** ***@******.*** or(###) ###-####

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your VL-E780U?

No, I have never used them. Only the Charger cable plugged in to charge batteries.

Technician's Assistant: Was there a power outage recently?

Not that I know of

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

That is all I know to tell you

Submitted: 4 months ago.Category: Recorders and Players
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Answered in 10 hours by:
11/30/2017
Electronics Technician: Richard, Customer Service replied 4 months ago
Richard
Richard, Customer Service
Category: Recorders and Players
Satisfied Customers: 44,683
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Have you first ensured it has a full charge Don before trying to make a film?

Please let me know

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Customer reply replied 4 months ago
Best I can tell battery is charged. When I push button to VCR or CAMERA it makes a slight clicking noise but no pic or light of any kind. Like it is trying to respond. I have kept both batteries on charge and Charge light goes off with Power light staying red
Electronics Technician: Richard, Customer Service replied 4 months ago

Can you try a different tape, tell me if that works please

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Customer reply replied 4 months ago
Hello Richard, thanks for trying to help me get my Sharp Viewcam working right. The light is showing now that the Battery Is Too Low, on both batteries. I have just put one on Charge and it seems that they are not holding a charge. Is it possible to replace these two batteries? If so, where can I get them? I really think the camera will work normally with strong batteries. Last night I got one of the batteries strong enough to view a tape for about 3 minutes. Did not have time to try again until tonight.
Had to watch my Dallas Cowboys play Washington last night. Thanks, *****
Electronics Technician: Richard, Customer Service replied 4 months ago

Thanks Don

They are hard to find but I found it here for you on my link below

https://www.ebay.com/itm/Battery-For-SHARP-VL-AH151-VL-AH50U-Camcorder-BT-H22U-Viewcam-VL-E39-VL-E49-/330714166608

These are new batteries and work for your model.

If you would like any additional information or assistance, please do not hesitate to let me know.

And please take a second to rate my service by clicking one of the stars at the top of the screen then submit

Thank you

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Richard
Richard
Richard, Customer Service
Category: Recorders and Players
Satisfied Customers: 44,683
44,683 Satisfied Customers
Experience: Over 20 years fixing Electronically devices

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