Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I cannot play a DVD. We only get audio, no video. We got a…

Customer Question
I cannot play a...

I cannot play a DVD. We only get audio, no video.

Technician's Assistant: I'll do all I can to help. How long have you been dealing with this?

We got a new TV in our fifth wheel. Maybe that's why. Does the blue ray player have to be hard wired to the TV?

Technician's Assistant: Do you plan on doing the work yourself?

NO

Technician's Assistant: Anything else we should know to help you best?

Guess not.

Submitted: 7 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 2 hours by:
11/29/2017
Electronics Technician: electronicsguy, Engineer replied 7 months ago
electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 788
Experience: Worked on these instruments for over 15 years.
Verified
Hi welcome to just answer
Is your system connected through components or Hmdi cables?
Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 777
777 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

777 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
My sony blueray player UBP-X800 does not play audio on dvd
my sony blueray player UBP-X800 does not play audio on dvd but it does on blue ray … read more
electronicsguy
electronicsguy
Engineer
788 satisfied customers
I have a Panasonic blue ray disc recorder DMR-BWT800 and it
I have a Panasonic blue ray disc recorder DMR-BWT800 and it has recently been playing up. Periodically it flickers a bit then the display stops, the on unit display seems to stutter, then reads HDMI t… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I own a UHD Smart tv that streams from Netflix and does 4K
I own a UHD Smart tv that streams from Netflix and does 4K upscaling. I want to purchase a Blue-ray player that will play blue-ray discs, DVDs and CDs. Eventually will want to play UHD movies from blu… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a Panasonic Blue Ray DVD fairly new. Model No. DMP-BD89.
I have a Panasonic Blue Ray DVD fairly new. Model No. DMP-BD89. The last two times I've tried to play a DVD it starts out fine and once into the movie, it starts stalling, I lose the audio and this me… read more
Louie
Louie
Technician
Associate Degree
777 satisfied customers
AM USING A PANASONIC BLU RAY DISC RECORDER MODEL DMR-BWT720GL
AM USING A PANASONIC BLU RAY DISC RECORDER MODEL DMR-BWT720GL BOUGHT JAN 2013 HAVE COPIED MY FULL HD PHOTOS & VIDEO CLIPS TO THE HDD FROM MY CAMERA SD CARD OK & NOW WANT TO COPY THESE HDD PHOTOS TO DI… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
On my cd/dvd player I get sound but no picture -- I have changed
On my cd/dvd player I get sound but no picture -- I have changed all settings to try to get the picture. is there a way to reset all setting to factory setting -- I have tried the setup but again - no… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
A friend lent me a DVD to watch but it wont work in my DVD
A friend lent me a DVD to watch but it wont work in my DVD player. It does say Blue Ray on it so I just that is different. Can a blue ray DVD work in only a blue ray player? can you tell me the differ… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I am trying to get my new Samsung C-500 DVD player to work
I am trying to get my new Samsung C-500 DVD player to work with my Toshiba TV Model #32DT2U1. I got the DVD player specifically because it had an HDMI output like my old DVD player. I literally took t… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
We have an Insignia IS-DVD040924. It was playing DVDs fine,
We have an Insignia IS-DVD040924. It was playing DVD's fine, but for some reason, all the movies now have a blue cast to them - sky is peach when it should be blue, and faces are blue. It isn't the TV… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a Sony Bravia tv and i have a samsung blue ray player
I have a Sony Bravia tv and i have a samsung blue ray player that when playing a disc, it will stop playing and the blue ray player will suddenly go off. I called Samsung and they couldn't help.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a sharp led tv the model # XXXXX XXXXX It has the
I have a sharp led tv the model # XXXXX XXXXX It has the av mode called x.v.color which it is suppose to switch to when that signal is coming from a blu ray player. it was working fine, it would alway… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Hi, I have a older Samsung Blu-ray player, DMP BD-35. I was
Hi, I have a older Samsung Blu-ray player, DMP BD-35. I was playing the DVDs (not Blu ray) from season 1 of "Eli Stone" last night, and all of the audio came through fine except for the big musical nu… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I am in possession of the following setup Panasonic TX-L42E30E
I am in possession of the following setup: Panasonic TX-L42E30E LCD TV (Firmware version 1.318) Panasonic Blu-ray Player DMP-BDT210 (Firmware version 1.70) PC (WinXP SP3) running TwonkyServer v6.0.37 … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
Have a new blu-ray home theater system. We can view movies
Have a new blu-ray home theater system. We can view movies - streaming okay. The disk player however has never worked for us. It is set up wireless and we did the latest update version that teck suppo… read more
Steve
Steve
Chief Engineer
9 satisfied customers
When playing a dvd on our DMP BD65 blue ray player the picture
When playing a dvd on our DMP BD65 blue ray player the picture is very dark. The same dvd played on a regular player has a bright and clear picture. Is there some way to adjust the picture on our blue… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Im trying to hook up our old panosonic vcr along with the
I'm trying to hook up our old panosonic vcr along with the blue ray player. I can't find specific info. on how to do it. I unpluged the hdmi from blue ray to vcr and only got picture.I want to add vcr… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I recently purchased a DVD ( Burlesque) that will not play
I recently purchased a DVD ( Burlesque) that will not play in my Sony Blue Ray player. It will play in my older HD player but the blue ray player states on the screen that it cannot playback this disc… read more
Steve
Steve
Chief Engineer
9 satisfied customers
HI, I HAVE JUST BOUGHT AN LG HB405SU BLUE RAY DISC AND DVD
HI, I HAVE JUST BOUGHT AN LG HB405SU BLUE RAY DISC AND DVD HOME CINEMA SYSTEM, IT APPEARS TO BE WIRED UP CORRECTLY, SURROUND SOUND WORKS WHEN PLAYING DVDS BUT NOT WHEN THE ORDINARY TELEVISION IS SELEC… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x