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How do you select input...I can't get anything to come up on…

Customer Question
How do you select...

How do you select input...I can't get anything to come up on the TV Just commercial d

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Samsung new model

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

It says source but I don't see input

Technician's Assistant: How long has this been an issue with your Samsung? What happened right before this?

I just purchased the roku fro Walmart they referred me to you. I tried to use it just now...I connected it properly I thought.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Is this going to cost me? I Just can't get to the part that says...antenna, a/v1, hdmi1, hdmi2 that screen

Submitted: 8 months ago.Category: Recorders and Players
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Answered in 3 hours by:
11/27/2017
Electronics Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: Recorders and Players
Satisfied Customers: 22,264
Experience: 10+ years
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 8 months ago

Yes, this is a paid service.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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