Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Need help with my account. Not sure what you mean. Logging…

Customer Question
Hi my name is...

Hi my name is Sharon * need help with my account

Technician's Assistant: Who makes your media player? How old is it?

Not sure what you mean

Technician's Assistant: What have you tried so far with your media player?

Logging on to certain channel like stuff stars..tells me I need to up date my payment method and I did that about 3 weeks ago and paid 129.00 at that time

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Change email address

Submitted: 7 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 2 hours by:
11/27/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,593
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Recorders and Players Question
Customer reply replied 7 months ago
No call for now
Electronics Technician: Harry, Customer Service replied 7 months ago

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own Recorders and Players Question
Customer reply replied 7 months ago
paid for nothing
Electronics Technician: Harry, Customer Service replied 7 months ago

No, you have reached the wrong company it appears. If you have then let me know.

Ask Your Own Recorders and Players Question
Customer reply replied 7 months ago
I went to roku tech support and your sight came up
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 777
777 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

777 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
I'm suppose to renew my subscription to roku ... my visa has
I'm suppose to renew my subscription to roku ... my visa has new expire date and I need to get that info to roku is there a KISS way to accomplish that????? … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
Need to change credit card. About 2. yrs. I had to replace
nothing I received email indicating rroku does not accept card … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
Will not let me watch or purchase movies. It says my visa
Will not let me watch or purchase movies. It says my visa card ending in******* was declined. I changed cards in March 2018 . I as billed$119.00 on my new card ending ****. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I received a message from Roku saying that my payment for
I received a message from Roku saying that my payment for HBO was declined by my bank. It asked me to update my information.The debit card is not out of dat and there is more than $4000 in the account… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
Trying to up date my Roku account with a new e-mail address
Trying to up date my Roku account with a new e-mail address and method of payment, but not being accepted … read more
Harry
Harry
Customer Service
2,593 satisfied customers
Accidentally created a new account when we already have one.
accidentally created a new account when we already have one … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I have a roku account. I have contracted with Silver star
I have a roku account. I have contracted with Silver star communications to receive their roku service. They tell me to " get on my computer, log into my account (?) and start the instructions where i… read more
Harry
Harry
Customer Service
2,593 satisfied customers
I so hope you can help. I am unable to sign-in to Netflix on
Hi there---I so hope you can help. I am unable to sign-in to Netflix on my Roku stick (model 3500). I purchased a Netflix plan recently, and can access it on my computer. I was sharing a Netflix accou… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I just put in Roku2 and we are having some account problems.
I just put in Roku2 and we are having some account problems. My wife signed up for Roku 1 acct no 32942029And Starz they said they were having problems with our bank and I wouls like to clear it up no… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I need a credit card associated with Roku. Help me do this.
I need a credit card associated with Roku. Help me do this. … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
I'm trying to update my payment method and the spinner just
I'm trying to update my payment method and the spinner just spins forever. It won't take … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
How to update account information? roku2, i need to check on
i need to check on putting a new credit card number in to make payment due … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
How do I update my account? My device is 2 years old. I have
My device is 2 years old. I have no idea what make/model I have. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have subscribed to Acorn with my Rocky the payment was
I have subscribed to Acorn with my Rocky the payment was deleted from my account. But, I can not see the Acorn channel … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I an getting an e27 error message when I try to record certain
I an getting an e27 error message when I try to record certain program on my funai dvd recorder, I never had this before … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
Please check I D #4609845 and tell me if you have received
please check I D #4609845 and tell me if you have received my new credit card number and dste… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
My Roku says it cannot connect to Internet. In checking the
My Roku says it cannot connect to Internet. In checking the settings I'm finding that my email address is wrong and since I'm using wifi from AT&T that may be the problem. How do I fix this? Also I ca… read more
Dr. Fix-It
Dr. Fix-It
Technician
430 satisfied customers
I type in misspell email adress vudu application to view there
I type in misspell email adress vudu application to view there programs. It wiil not let me retype email. What can I do?… read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
43 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x