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My Roku no longer works. Why? 2710X. Unplug,

Customer Question
My Roku no longer...

My Roku no longer works. Why?

Technician's Assistant: What Roku model do you have?

2710X

Technician's Assistant: What have you tried so far with your Roku media player?

Unplug, replug......Gives me ROKU logo, remote does nothing, after 30 seconds goes to black screen.

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 2 hours by:
11/25/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,593
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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