Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I bought a DVD/CD player to connect the TV. But now I

Customer Question
I bought a DVD/CD...

I bought a DVD/CD player to connect the TV. But now I neither my player nor my TV words. Now neither works but they do turn on.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Sony Model KV 20510. I purchased it last week.

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No. I have no other sources.

Technician's Assistant: How long has this been an issue with your Sony? What happened right before this?

It happened today while I tried to install our new DVD/

Submitted: 4 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 9 hours by:
11/26/2017
Electronics Technician: electronicsguy, Engineer replied 4 months ago
electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 750
Experience: Worked on these instruments for over 15 years.
Verified
Hi welcome to just answer,
How is your DVD connected to the tv?
Are you using components cable or hmdi?
Do you use the tv to connect to cable box or any other source?
Ask Your Own Recorders and Players Question
Was this answer helpful?
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 773
773 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

773 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Engineer John C.

Engineer John C.

Engineer

166 satisfied customers

Expert in Recorders and Players like the popular ROKU. I am Computer Eng. with 10+ years of experience with network devices.

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

44 satisfied customers

Over 25 years experience in electronic repair and design.

< Previous | Next >

Related Recorders and Players Questions
Have a roku express, light is on, but unable to access the
Have a roku express, white light is on, but unable to access the menu … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
When selecting input on tv, does not provide hdmi, it is
when selecting input on tv, does not provide hdmi, it is either cable or air? cannot turn on roku … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,663 satisfied customers
My password won't connect. Frontier. I've entered the
I've entered the password ***** times and made corrections and it will not accept. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
245 satisfied customers
I can't remember my password and nothing I do will allow me
I can't remember my password ***** nothing I do will allow me into the system it doesn't even give me an option for forgotten password … read more
Harry
Harry
1,395 satisfied customers
No picture + message HDCP unauthorized. No more than 2 years
No more than 2 years old It worked perfectly until it was upgraded ! A few minutes ago. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
Roku 2, added card to increase memory, now remote will not
Roku 2, added card to increase memory, now remote will not work … read more
Harry
Harry
1,395 satisfied customers
Cannot connect to Roku. Cannot connect to Roku. Connected to
Cannot connect to Roku. JA: What does your TV screen look like when you try to connect your digital media player? Is there anything at all displayed? Customer: Cannot connect to Roku JA: Is your digit… read more
electronicsguy
electronicsguy
Engineer
750 satisfied customers
I only need to activate a new tv I have digital and cable
I only need to activate a new tv I have digital and cable said I needed to enter a code DMQG … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Just want to start the activation process. Element. I just
I just finished setting it up with your materials. Tha phamplet said to contact your "Why do I need t o create a Roku account" … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
Trying to set up firestick and can't remember password. Tv.
Trying to set up firestick and can't remember password … read more
Harry
Harry
1,395 satisfied customers
I have a a4010s tape deck that no power is coming in even
i have a a4010s tape deck that no power is coming in even thouygh plugged in and fuse is ok … read more
electronicsguy
electronicsguy
Engineer
750 satisfied customers
I am locked out of my I-pod.It is disabled. How do I unlock
I am locked out of my I-pod.It is disabled. How do I unlock it? … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
97 satisfied customers
Where is the pairing mode? Where is the pairing mode.
Where is the pairing mode? JA: Who makes your media player? How old is it? Customer: Where is the pairing mode. JA: The Video Technician will be able to walk you through that. What have you tried so f… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a Sling TV Roku a/c, wanted to add channels to watch
I have a Sling TV Roku a/c, wanted to add channels to watch NBA play offs and cricket on Hotstar … read more
Harry
Harry
1,395 satisfied customers
Trying to hook up a 3500r to tv and only thing that comes up
Trying to hook up a 3500r to tv and only thing that comes up is ROKU doing a little jig. Have tried unplugging, resetting nothing works. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
I hit the wrong button. I tried to pay the five dollars to
I hit the wrong button. JA: Who makes your media player? How old is it? Customer: I tried to pay the five dollars to the tech. JA: What have you tried so far with your media player? Customer: It is st… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
I need help with my Roku. How do the charges work for
My name is***** I need help with my Roku. How do the charges work for assistance? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Its my mothers TV - she cant play her CDs or DVD's through
its my mothers TV - she cant play her CDs or DVD's through the blueray box anymore, The connection between the TV and blueray seems to be lost. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x