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I bought a new roku to replace the old one. I tried to input…

Customer Question
I bought a new...

I bought a new roku to replace the old one. I tried to input code appearing on TV But I got the message that is not the right code

Technician's Assistant: What does your TV screen look like when you try to connect your digital media player? Is there anything at all displayed?

There are three boxes connect to roku.com/link and then the code

Technician's Assistant: Is your digital media player connected to the TV, or is it connected to a power outlet?

Is connected directly on the USB port of the TV (is like a flash drive)

Submitted: 8 months ago.Category: Recorders and Players
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Answered in 4 hours by:
11/25/2017
Electronics Technician: Pete, Engineer replied 8 months ago
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,586
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Electronics Technician: Pete, Engineer replied 8 months ago

If the code does not work,

  1. Go back to your Roku device, press the star button on your Roku remote and then select Get a new code.
  2. Once the new link code is displayed, return to roku.com/link and enter the new code.

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