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Cant connect my roku-says i have no access. Not recently.

Customer Question
Cant connect my roku-says...

Cant connect my roku-says i have no access

Technician's Assistant: When did you last change your Wi-Fi password?

Not recently

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

Pc

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Not really

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 4 hours by:
11/25/2017
Electronics Technician: Pete, Engineer replied 7 months ago
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,365
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Electronics Technician: Pete, Engineer replied 7 months ago

Are you trying to connect the Roku for the first time, or did it connect ok previously?

Which Roku model do you have?

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Electronics Technician: Pete, Engineer replied 7 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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