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Roku. I clicked on my tv with my infinity remote and just…

Customer Question
Hi Roku. I clicked...

Hi Roku. I clicked on my tv with my infinity remote and just have a city night scene. I tried to start tv with my roku remote and nothing. nothing. I hosted t-day, am a senior citizen, and just want to relax and watch a little tv. Help!

Technician's Assistant: What Roku model do you have?

Don't know. It's called Roku Express. Text on box is way to tiny to read.

Technician's Assistant: What have you tried so far with your Roku media player?

I tried pressing the little house on upper right.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Not yet.

Submitted: 8 months ago.Category: Recorders and Players
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Answered in 5 hours by:
11/25/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,641
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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