Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Help in setting up roku. Roku express. Cant connect to

Customer Question
Help in setting up...

Help in setting up roku

Technician's Assistant: What Roku model do you have?

Roku express

Technician's Assistant: What have you tried so far with your Roku media player?

Cant connect to wireless network

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Error code 014.20

Submitted: 8 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 1 hour by:
11/24/2017
Electronics Technician: Harry, Customer Service replied 8 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,643
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 777
777 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

777 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
Where do i find a roku account, roku express plus, plugged
plugged in to tv entered wireless password ***** i'm no connect … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Just bought a roku and cant it to sinc with my wi fi. Roku
just bought a roku and cant it to sinc with my wi fi … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I was trying to set up the roku with my hotspot, but it
I was trying to set up the roku with my hotspot, but it won't work … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor\u0027s Degree
339 satisfied customers
Error code 014.12. Roku express new. Hook to tv put router
hook to tv put router pw say cannot connect to internet isa frontier tejephone internet rpouter … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
Have element tv with roku stick trying to hook up to
have element tv with roku stick trying to hook up to wireless connection and wont allowtodoso … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Roku express setup, what is error code 014.12? ROKU Express.
None, trying to set up and cannot connect to wireless network. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Needing a phone number to Roku. Express + My internet
My internet company tried all on his end,the roku is not seeing the wireless network. … read more
Harry
Harry
Customer Service
2,643 satisfied customers
I'm trying to set up my roku that I just bought today, I did
I'm trying to set up my roku that I just bought today, I did have one but it was damagened so I had to buy a new one and now I have the roku express plus, I did not know my password ***** I reset to a… read more
Harry
Harry
Customer Service
2,643 satisfied customers
I am tryin to set up my roku to my tv. how r you. Roku
i am tryin to set up my roku to my tv. how r you JA: What's the make/model number of your device? How old is it? Customer: roku express JA: How long has this been an issue? What happened right before … read more
Chris Lindsey
Chris Lindsey
IT University
156 satisfied customers
My Roku will not recognize my wireless network, It is a Roku
It is a Roku express. No nos. on the device. It is new. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I am having a really hard time getting my Roku Express to
I am having a really hard time getting my Roku Express to start to set up. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
What is error code 014.30? roku premiere just purchased and
roku premiere just purchased and working well till tody … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My roku expressplus shows error on local network=o14.5o,
my roku expressplus shows error on local network=o14.5o … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor\u0027s Degree
339 satisfied customers
My Roku was activated it but it would not accept NETFLIX, so
My Roku was activated it but it would not accept NETFLIX, so I deactivated it and restarted setup. When it got to the wireless network connection, it indicated that it was connecting to all three item… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
1,504 satisfied customers
I got error code 009 when I tried netflix. then I went through
I got error code 009 when I tried netflix. then I went through netflix who had me disconnect all my power cables and then connect back. This did not work. Net flix said to call you because we could no… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
1,504 satisfied customers
I am attempting to connect my Roku 2 XD to my wireless network.
I am attempting to connect my Roku 2 XD to my wireless network. I folowed all the steps from the screen setup prompts. It sees my network displayed with 5 arcs. I entered the password XXXXX but it cou… read more
Dr. Fix-It
Dr. Fix-It
Technician
430 satisfied customers
I have a Roku device, a Linksys wireless modem. The TV
I have a Roku device, a Linksys wireless modem. The TV screen indicates that I am connected to the wireless router and to my local network, but I cannot connect to the Internet. Suggestions?… read more
LOAJ3256
LOAJ3256
Technician
Vocational, Technical or Trade School
328 satisfied customers
Ive got my Roku plugged in and the setup page on my TV screen
I've got my Roku plugged in and the setup page on my TV screen but when I try to connect to the internet I get connected to the wireless network but then get a error code 014. I never got a sign in pa… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x