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Says insufficient power on TV. Use provided Roku USB power…

Customer Question
Says insufficient power on...

Says insufficient power on TV. Use provided Roku USB power supply. How do

Technician's Assistant: What's the make/model number of your device? How old is it?

New Roku N300 ModelE1200

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Just before I was trying to navigate the roku home page

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Not that I know of

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 2 hours by:
11/24/2017
Electronics Technician: Nathan, Technician replied 7 months ago
Nathan
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 30,752
Experience: Electronics technician for install, troubleshooting, and repairs.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Do you have the roku connected to an electrical power outlet, or to a usb port on the tv?

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Electronics Technician: Nathan, Technician replied 7 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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