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Can I disable the sound, "Muting" and "Muting Off" on the…

Customer Question
Can I disable the...

Can I disable the sound, "Muting" and "Muting Off" on the TCL 55" Roku TV?

Technician's Assistant: How old is your 55?

Brand new

Submitted: 5 months ago.Category: Recorders and Players
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Answered in 2 minutes by:
11/23/2017
Electronics Technician: Russell H., Service Tech replied 5 months ago
Russell H.
Russell H., Service Tech
Category: Recorders and Players
Satisfied Customers: 12,255
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
Yes, Muting should work to shut off the sound on a TV of any sort.

(Did you mean that you need to know how to do the Muting of the TV? if so, please tell me the model #.)

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Customer reply replied 5 months ago
No, we can mute and unmute it, but don't want to hear the woman's voice saying, "muting" and "unmuting.
" TCL Roku TV 55"
Electronics Technician: Russell H., Service Tech replied 5 months ago

That's different. How exactly do you Mute the TV? by pressing the Mute button on the remote?

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Electronics Technician: Russell H., Service Tech replied 5 months ago

And, does it announce, aloud, any other settings changes?

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Electronics Technician: Russell H., Service Tech replied 5 months ago

If 'yes', try this:

Settings

System

Audio Guide

and turn Audio Guide to OFF or Disabled.

Or perhaps press the * key on the remote, 4 times.

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Electronics Technician: Russell H., Service Tech replied 5 months ago

Or else

Settings

Accessibility

Audio Guide.

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Electronics Technician: Russell H., Service Tech replied 5 months ago

I'd like to just ask, was the instructional matter and suggestions that I provided what you needed to help toward a solution to the problem?

If so, and if I have indeed answered your question, please rate my answer, using the five-star interface on your JustAnswer page. - A five-star rating would be appreciated. Thank you.

(If this didn't answer your question, if you need more info, or have any comments, use Reply To Expert to respond, and I will help you further to a solution.)

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Russell H.
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Russell H., Service Tech
Category: Recorders and Players
Satisfied Customers: 12,255
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