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My DVR started showing "noinfo available" around October 22,

Customer Question
My DVR started showing...

My DVR started showing "noinfo available" around October 22, 2017. What can fix this??

Technician's Assistant: What's the make/model number of your device? How old is it?

It's ATT, a motorola vip 1200 with AT&T Uverse.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It happened the day after October 22nd, 2017.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

I think that's it.

Submitted: 8 months ago.Category: Recorders and Players
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Answered in 5 hours by:
11/23/2017
Electronics Technician: Pete, Engineer replied 8 months ago
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,374
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Electronics Technician: Pete, Engineer replied 8 months ago

When this happens you will need to retune the DVR.

Let me know if that works for you?

--------------------
Happy Thanksgiving!
Your satisfaction is my priority; I hope I have earned 5 stars today!
Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)
You can always reply back after rating me if you need any further assistance at all.
Pete.
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