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I bought a new dvd player at best buy. The dvd player was…

Customer Question
I bought a new...

I bought a new dvd player at best buy. The dvd player was install by geek squad. The dvd player is not playing my dvds. no volume in english but have spanish.

Technician's Assistant: What is your speaker connected to or paired with? Are all cables connected tightly?

Yes

Technician's Assistant: Have you tried a different audio source (e.g. another TV, computer, or CD)?

I have asperate amp and tv

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

I need it fixed!

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 18 hours by:
11/23/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,611
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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