Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My roku is not working. 3700X FCCID: JUST TODAY

Customer Question
My roku is not...

My roku is not working.

Technician's Assistant: What's the make/model number of your device? How old is it?

3700X FCCID:

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

JUST TODAY

Submitted: 7 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 4 hours by:
11/21/2017
Electronics Technician: Richard, Customer Service replied 7 months ago
Richard
Richard, Customer Service
Category: Recorders and Players
Satisfied Customers: 47,167
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What exactly happens when you try to use the Roku? What error do you receive?

Please let me know

Thank you

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 777
777 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

777 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
I have a Roku model 3700x. Can I get a remote with a
HI. I have a Roku model 3700x. Can I get a remote with a headphone jack for private listening? … read more
Harry
Harry
2,042 satisfied customers
Have error code 009. Have unplugged restarted for two days.
have error code 009. Have unplugged restarted for two days. Roku worked in NC, PA. Doesn't wwork in CT. WHY? … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I am in Florida trying to watch ABC and it isn't showing on
I am in Florida trying to watch ABC and it isn't showing on my Roku but it is on my Amazon Firestick. Why? … read more
Harry
Harry
2,042 satisfied customers
We changed the batteries in the ROKU remote and the light is
We changed the batteries in the ROKU remote and the green light is on on the Comtrend but nothing happens. ROKU just rotates around the screen. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Cannot connect to our wireless internet. Our computer and
Cannot connect to our wireless internet. Our computer and iPad are connected but cannot get roku connected even with the correct password. Ready to ditch roku. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
How do we synch our roku to our provider? They give us a
how do we synch our roku to our provider? JA: What Roku model do you have? Customer: they give us a code but where do we go with it? JA: What have you tried so far with your Roku media player? Custome… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have a Roku Express. I just had HughesNet install internet
I have a Roku Express. I just had HughesNet install internet service with a 2.4G and 5G connections. The Roku recognizes the 2.4G connection but not the 5G. What am I doing wrong? … read more
Harry
Harry
2,042 satisfied customers
I have a Roku Model 3700X and I need a Remote. Roku and
I have a Roku Model 3700X and I need a Remote JA: Who makes your media player? How old is it? Customer: Roku and purchased it in Mar 2017 JA: What have you tried so far with your Roku media player? Cu… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I changed the my cable to a smaller basic for myself as it
I changed the my cable to a smaller basic for myself as it was too expensive and now I can't get my roku to work. I have tried many things and it just doesn't work. Can you help me? … read more
Harry
Harry
2,042 satisfied customers
Well, my Hulu is telling me that they were unable to pay my
Well, my Hulu is telling me that they were unable to pay my bill this month and to update my billing info. When I was directed to Roku, and tried to update the billing infor it just flashed at me and … read more
Harry
Harry
2,042 satisfied customers
I received a message "Your transaction has been declined by
I received a message "Your transaction has been declined by Roku. Two things have happened that will affect my account. 1. The credit card used to open this account has been cancelled. 2. The server h… read more
Harry
Harry
2,042 satisfied customers
Hi1 My Roku Express is unwatchable...it keeps buffering.
Hi1 My Roku Express is unwatchable...it keeps buffering. Have done System Restart several times. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
My Roku stick will cut out and reload. Sometimes every five
My Roku stick will cut out and reload. Sometimes every five minutes. I check network connection and no problem … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
My second role in bedroom not working says not connected
My second role in bedroom not working says not connected everything else on wifi is working … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I have a netflix account that I watch thru my Roku. I was
I have a netflix account that I watch thru my Roku. I was worked for several months until this week. I checked the settings and can't find anywhere to get reconnect it. The Roku software is up to date… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I am unable to connect to the network and I've powered off
I am unable to connect to the network and I've powered off and on several times … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
My won't work it froze up won't move forward or change
my won't work it froze up won't move forward or change channels … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
My roku work fine until i select a program to watch,
My roku work fine until i select a program to watch, thenwhen the program start there is no picture lust audio and a blank screen. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x