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Can't get to Longmire via my Roku box what am I doing wrong?

Customer Question
can't get to Longmire via...
can't get to Longmire via my Roku box what am I doing wrong?
JA: What's the make/model number of your device? How old is it?
Customer: looking...give me one second...he's not very fast
JA: How long has this been an issue? What happened right before this popped up?
Customer: Model 4210x.....4A7I60029676
JA: Anything else you want the Video Expert to know before I connect you?
Customer: just turned it back on to watch new season of Longmier
Submitted: 22 days ago.Category: Recorders and Players
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Customer reply replied 22 days ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 22 days ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 7 hours by:
11/21/2017
Electronics Technician: Richard, Customer Service replied 22 days ago
Richard
Richard, Customer Service
Category: Recorders and Players
Satisfied Customers: 40,222
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What exactly happpenss when you try to access it?

Which error do you receive?

Please let me know

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Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 757
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Engineer John C.

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