Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Related Recorders and Players Questions
Unable to go netflix screen and program on our TV. The
it is to the tv have had system over a year free of this problem … read more
Nathan
Nathan
Bachelors of Science
24,890 satisfied customers
Unit very warm. Cannot get into system. Can only go to a
Unit very warm. Cannot get into system. Can only go to a showing of a big building. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
377 satisfied customers
I am unable to play my mlb.tv channel on the Roku streaming
I am unable to play my mlb.tv channel on the Roku streaming stick (purple). Other channels play, but not this one. This just started happening this week. … read more
Nathan
Nathan
Bachelors of Science
24,890 satisfied customers
I cannot view anything on my TV. I called a customer service
I cannot view anything on my TV. I called a customer service number and the gentleman told me that I needed to pay 100 and go purchase some type of gift card. This didn't seem right then he hung up … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,261 satisfied customers
My roku picture is all purple even when I restart it the
My roku picture is all purple even when I restart it the picture still comes up all purple. What do I do about it? … read more
Nathan
Nathan
Bachelors of Science
24,890 satisfied customers
Getting purple screen HDCP content disabled. Its a roku
unplugged the roku device, switched HDMI from t.v.to roku and vice versa… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,227 satisfied customers
Why do I keep getting the "purple screen" when I wish to
Why do I keep getting the "purple screen" when I wish to watch anything on the roku in my living room? That never happens with my roku in my den. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,261 satisfied customers
We have had Roku for over 6 years. we hah a brief power
we have had Roku for over 6 years. we hah a brief power outage yesterday and cannot get Roku on our Samsung TV It goes to settings and won't connect to the internet. … read more
Nathan
Nathan
Bachelors of Science
24,890 satisfied customers
I'm having trouble with Amazon on Roku. A program will start
I'm having trouble with Amazon on Roku. A program will start playing for a fe w seconds and then go back to the amazojn site. I'm confused because I paid my fees for the month. Marsha Smith … read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
My Roku has a purple screen and says"HDCP in authorized" I
My Roku has a purple screen and says"HDCP in authorized" … read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
Why is there a purple screen saying unauthorized when I
Why is there a purple screen saying unauthorized when I first turn the TV on? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,227 satisfied customers
E caption not in synch with program, Just a minute I will
When I use resume captions not synched with program… read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
We were watching program on MZh on Roku. We received a
We were watching program on MZh on Roku. We received a notice that we did not have sufficient bandwidth for uninterrupted viewing of the channel. I contacted our internet provider, Charter. Charter ra… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,227 satisfied customers
Just got a new remote and cant get it connected, i think its
Hi Pearl Just got a new remote and cant get it connected … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,227 satisfied customers
I have a Roku Serial Number 2LA54205760 that we were using
I have a Roku Serial Number 2LA54205760 that we were using on an old small Insignia TV It started to not come on or would go off while streaming now it doesn't work at all. I've plugged tried the seco… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,227 satisfied customers
I have signed in alreadfy and given my VISA account number
I have signed in alreadfy and given my VISA account number but I do NOT want to change my e-mail password! Please give me a ROKU techmician … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
377 satisfied customers
I bought the Roku 4200X 4 years ago. yesterday all of a
I bought the Roku 4200X 4 years ago. yesterday all of a sudden the screen is purple and has the message" Content disabled. Unauthorized." … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,261 satisfied customers
While trying to Stream channels, I got this message "The
While trying to Stream channels, I got this message "The Roku Channel Store service is currently unavailable. Please try again later. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
377 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

789 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x