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I can not get on my Roku the message says I am not connected…

Customer Question
I can not get...

I can not get on my Roku the message says I am not connected to my wi fi or to a network

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

L t 2450x

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I was watching a Netflix movie and half way to the end the message came up that I was not connected to a network ,this was yesterday at about 9:30 p mand right now it sats there are no networks

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

This is the first time any thing like this has happened

Submitted: 8 months ago.Category: Recorders and Players
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Answered in 6 hours by:
11/21/2017
Electronics Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: Recorders and Players
Satisfied Customers: 21,953
Experience: 10+ years
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Customer reply replied 7 months ago
you have not answered my question, I would like my money refunded thank you.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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