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How do I get rid of closed capson. Sku3600r. About a week by…

Customer Question
How do I get...

How do I get rid of closed capson

Technician's Assistant: What's the make/model number of your device? How old is it?

Sku3600r

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

About a week by accident

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

I also have a woman’s voice no

Submitted: 8 months ago.Category: Recorders and Players
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11/20/2017
Electronics Technician: AnswersByEric, Customer Service replied 8 months ago
AnswersByEric
AnswersByEric, Customer Service
Category: Recorders and Players
Satisfied Customers: 5,186
Experience: I have over 10 years of electronics support and software development.
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Hi! I'm Eric and I will be the expert assisting you today. I'll do all I can to provide you with excellent, 5-Star service. While I take a moment to read over your question, please read the following:

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  • I will keep helping you until you're satisfied, please ask as many follow up questions as you need by replying below.
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Electronics Technician: AnswersByEric, Customer Service replied 8 months ago

Good afternoon,

Just to clarify, you're trying to disable the closed captioning on your Roku device, correct?

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Customer reply replied 8 months ago
for the hearing impaired
Electronics Technician: AnswersByEric, Customer Service replied 8 months ago

Alright, give me just a second and I will reply with the instructions to turn it off.

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Electronics Technician: AnswersByEric, Customer Service replied 8 months ago

My goal today is to provide you with the best service possible! I sincerely ***** ***** have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

  1. Press the Home button on your Roku remote.
  2. Scroll up or down and select Settings.
  3. To open the captions menu, select Accessibility. If Accessibility is not listed, select Captions.
  4. Select Captions mode and choose when captions appear.
    • Off – captions never appear
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Customer reply replied 8 months ago
I also hav a woman yakking for every movie
Electronics Technician: AnswersByEric, Customer Service replied 8 months ago

I am sorry, but I am not sure what you mean by that last reply?

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Customer reply replied 8 months ago
Her voice is on everything I do
Electronics Technician: AnswersByEric, Customer Service replied 8 months ago

Ahh ok, give me one moment while I give you those instructions as well.

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Customer reply replied 8 months ago
Can you call me on thei pother proble
Electronics Technician: AnswersByEric, Customer Service replied 8 months ago

Please do not forget to rate my service to you at the top and click Submit, hopefully I have earned a 5-star rating!

  1. Press Home on your remote to open the main screen.
  2. Scroll up or down and select Settings.
  3. Press the right arrow button and select Accessibility
  4. Press the right arrow button and select Audio Guide
  5. Press the right arrow button and select ON to enable or OFF to disable the text-to-speech feature
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Customer reply replied 8 months ago
0 still get it
Electronics Technician: AnswersByEric, Customer Service replied 8 months ago

Alright, press the * button on your remote 4 times, then restart your Roku.

My goal today is to provide you with the best service possible! I sincerely ***** ***** have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Electronics Technician: AnswersByEric, Customer Service replied 8 months ago

Did you have any follow up questions? If not, please take two seconds to rate my service at the top of this page and click Submit. I aim for nothing less than 5-star Service, so if you need anything else please reply and let me know.

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