Recorders and Players

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I do not understand how to connect this stupid thing or am I…

Customer Question
I do not understand...

I do not understand how to connect this stupid thing or am I the one who is stupid -- We have it on/in the TV and now we don't understand what is next.

Technician's Assistant: What's the make/model number of your device? How old is it?

We bought it from Amazon and got it the other day - ROKU streaming stick and placed it in HDMI in the back of the TV

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

What do you mean - popped up - - an issue for a month - - working on it but get tried because we DO NOT KNOW WHAT WE ARE DOING

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

I DO NOT KNOW WHAT ELSE YOU NEED - I AM NOT A MIND READER

Submitted: 8 months ago.Category: Recorders and Players
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Customer reply replied 8 months ago
I would rather talk w/a live person - electronics, DO NOT KNOW WHAT YOU MEAN - I have a land phone 1-***-***-****
Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 2 hours by:
11/19/2017
Electronics Technician: electronicsguy, Engineer replied 8 months ago
electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 788
Experience: Worked on these instruments for over 15 years.
Verified
Hi welcome to just answer
I will be happy to assist you with set up
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Louie

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25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Work on all electronic recording devices & sound systems. .

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LOAJ3256

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35 years technical audio and video systems integrator

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Daniel

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BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

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FCC Commercial License, ASEET, BSCS

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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