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Why can’t I sign in to my account. 3 years old. Was not used…

Customer Question
Why can’t I sign...

Why can’t I sign in to my account

Technician's Assistant: What's the make/model number of your device? How old is it?

3 years old

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Was not used for one year

Submitted: 8 months ago.Category: Recorders and Players
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Answered in 2 hours by:
11/19/2017
Electronics Technician: electronicsguy, Engineer replied 8 months ago
electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 788
Experience: Worked on these instruments for over 15 years.
Verified

Hi Welcome to just answer,

The registration for your roku has expired due to no device usage. Please go through the factory reset and then set-up the roku as a new device and re-link it to your online roku account.

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electronicsguy
electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 788
788 Satisfied Customers
Experience: Worked on these instruments for over 15 years.

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