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Used to be able to use my remote via roku and get Netflix
Used to be able to use my remote via roku and get Netflix Hulu et Prime video. Suddenly I cant get Prime. It blinks as if it's coming on and then instead of going to Prime the choice to go the Prime c… read more
Nathan
Nathan
Technician
Bachelors of Science
33,941 satisfied customers
When I select roku I get a menu showing movies. If I select
When I select roku I get a menu showing movies. If I select one and then press ok it will show an arrow follow ed with play. When I press ok it shows the play command but it will not start the movie, … read more
electronicsguy
electronicsguy
Engineer
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I have a Roku TV. Do I need a cable service.? .2years old. I
I currently have a Roku tv and Spectrum for my internet and cable. I purchased an indoor antenna, hooked it up to a separate tv and got one channel. On mr Roku tv, I disconnected the cable cord. I can watch tv on the spectrum app. I was just wondering if I really need spectrum tv or if I should discontinue the spectrum cable and just stay with spectrum internet … read more
electronicsguy
electronicsguy
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We subscribe to both Netflix and Amazon. Amazon Plus. The
Amazon Plus. The issue I need help with is how to get close-captioning when watching a. Movie or tv series thru Amazon and Netflix … read more
Nathan
Nathan
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Bachelors of Science
33,941 satisfied customers
When I login to Netflix none of the pictures of movies, my
When I login to Netflix none of the pictures of movies, my list, or series are showing. The description shows up, but not the pictures … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,443 satisfied customers
I have moved to a different city for 2 months for medical
I have moved to a different city for 2 months for medical treatment. I set up Roku in my (temporary) apartment. I connected to the local wireless.I see a full menu on Roku but when I try to stream the… read more
Nathan
Nathan
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Bachelors of Science
33,941 satisfied customers
I am signed up with ROKU, and it is working on my TV.. can I
I am signed up with ROKU, and it is working on my TV.. can I also watch shows/movies on my computer? … read more
Nathan
Nathan
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Bachelors of Science
33,941 satisfied customers
Cannot view channels message on screen for Netflix and
cannot view channels message on screen for Netflix and crackle … read more
Nathan
Nathan
Technician
Bachelors of Science
33,941 satisfied customers
I can click on ROKU from my tv screen but nothing happens
I can click on ROKU from my tv screen but nothing happens when I click 'Netflik', HULU, Amazon, etc. The only thing I see on my tv screen is a background showing tall buildings at nite and light from … read more
Harry
Harry
2,478 satisfied customers
I've had Roku for a couple of years now, but I have never
Hello! I've had Roku for a couple of years now, but I have never had problems until recently. I follow the directions to watch movies, (Press INPUT and choose HDMI3 to watch Netflix). I've always done… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,693 satisfied customers
I have ROKU device; 7G26DK663873 I want to watch movies, but
I have ROKU device; 7G26DK663873 I want to watch movies, but need subtitles. How do I do it? Do all the movies and TV shows come with subtitles? … read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
As of 2/11/17 unable to watch movies on Amazon or Netflix
As of 2/11/17 unable to watch movies on Amazon or Netflix because of the following message appearing on Roku. HDCP unauthorised. Content disabled. Many hours spent on phone with Amazon to no avail. Ph… read more
Nathan
Nathan
Technician
Bachelors of Science
33,941 satisfied customers
I'm trying to watch a movie I got from Netflix. When I click
I'm trying to watch a movie I got from Netflix. When I click on source it lets me choose HDMI, then I click OK on my Roku remote and it's supposed to then let me click on Netflix but the remote isn't … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,443 satisfied customers
The movie stops and starts by its self very fast like a
the movie stops and starts by its self very fast like a fliker ? HELP THANK YOU *****: What's the make/model number of your device? How old is it? Customer: ROKU EXPRESS 1 WEEK OLD … read more
Nathan
Nathan
Technician
Bachelors of Science
33,941 satisfied customers
Got HDCP Unauthorized, connected ROKU to PT-60LCX64,
Hi got HDCP Unauthorized, connected ROKU to PT-60LCX64 … read more
Nathan
Nathan
Technician
Bachelors of Science
33,941 satisfied customers
My Roku 3 does not work. Although I can get into Amazon and
My Roku 3 does not work. Although I can get into Amazon and Netflex, I can get to the picture, but I always get an error message saying that the system cannot access the picture that I select. It seem… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,443 satisfied customers
our roku worked great for three days. Today when we turned
our roku worked great for three days. Today when we turned it on we could hear movie in background but screen said unauthorized . When we exited Netflix the screen went blank and we get nothing now. W… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,443 satisfied customers
Last month my Roku was able to give us Netflix movies. I ended
Last month my Roku was able to give us Netflix movies. I ended our Netflix streaming subscription. Yesterday I resubscribed and attempted to watch movies on Netflix. Each time, the download was slow, … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,255 satisfied customers
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