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I installed the roku stick yesterday and used my e-mail and

Customer Question
made up a pass word...
I installed the roku stick yesterday and used my e-mail and made up a pass word. Sometime later I realized that our ATT account was with her e-mail and password. I am now attempting to sigh up for Pandora and It is confused because the ATT account is different that the roku account. Is there any way to uninstall my information and substitute hers?
JA: What's the make/model number of your device? How old is it?
Customer: the roku stick of the ATT hot spot
JA: How long has this been an issue? What happened right before this popped up?
Customer: I started the roku account yesterday
JA: Anything else you want the Video Expert to know before I connect you?
Customer: no
Submitted: 25 days ago.Category: Recorders and Players
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Answered in 3 hours by:
11/18/2017
Electronics Technician: Josh, Technician replied 25 days ago
Josh
Josh, Technician
Category: Recorders and Players
Satisfied Customers: 21,007
Experience: 10+ years
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Electronics Technician: Josh, Technician replied 25 days ago

Please remove the power cord from the ROKU

Wait 2 minutes

Plug in the power cord and power it on

Do you still have the issue?

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Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 757
757 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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