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Roku does not connect. Netgear86 maybe 3-4 years. The

Customer Question
Roku does not connect ...

Roku does not connect

Technician's Assistant: What's the make/model number of your device? How old is it?

Netgear86 maybe 3-4 years

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

The computer is wired so it is not an issue

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

The i pad does not connect either

Submitted: 8 months ago.Category: Recorders and Players
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Answered in 19 minutes by:
11/17/2017
Electronics Technician: Byron, PC Support Tech replied 8 months ago
Byron
Byron, PC Support Tech
Category: Recorders and Players
Satisfied Customers: 3,347
Experience: CCNA, A+, MCSE 11 years at a large law firm.
Verified

Hi there and welcome. Do you have any wireless devices that are connecting?

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Electronics Technician: Byron, PC Support Tech replied 8 months ago

Is your Roku able to detect your wireless network on the setup screen?

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