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What does HDCP unauthorized mean? I don't know the number…

Customer Question
What does HDCP unauthorized...

What does HDCP unauthorized mean?

Technician's Assistant: What's the make/model number of your device? How old is it?

I don't know the number I've had it about 5 years

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It started yesterday. I can't remember anything unusual before this happened

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

My local charter cable is having problems too.

Submitted: 8 months ago.Category: Recorders and Players
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Answered in 5 minutes by:
11/17/2017
Electronics Technician: Nathan, Technician replied 8 months ago
Nathan
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 30,823
Experience: Electronics technician for install, troubleshooting, and repairs.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

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Electronics Technician: Nathan, Technician replied 8 months ago

What is the model of the tv?
What device is this happening on? The charter box, or something else like a roku?

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